Original topic:

No Screen Mode so Display over Coloured

(Topic created: 04-05-2023 02:00 PM)
Other Mobile Devices

Galaxy A23 Missing Screen Mode after the Update. Over Saturated and All photos taken are Heavily Pink Tinted. Solve please.

1 Reply
Community Manager
Community Manager
Other Mobile Devices

Hello userpcpV4I7oUL, welcome to the Community, and thank you for reaching out. I can certainly understand the frustration of having over saturated display colors and pink tinted photos. Thankfully, you can troubleshoot these behaviors. For the display, you can use this guide to fully customize your display and settings: https://www.samsung.com/us/support/answer/ANS00079034/

In addition, for your camera taking pink-tinted photos, try these steps to resolving odd camera behavior: https://www.samsung.com/us/support/troubleshooting/TSG01001329/

If the troubleshooting is not helpful, the phone will need to be evaluated by a certified technician. For service in the U.S., you can take the phone to a local U.S. walk-in service location https://www.ubreakifix.com/samsung or to ship the phone in for service, please reach out to us via one of the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513- 3. Private Message: https://bit.ly/3hzZfw8 If the PM link is not working for you, you can click on my name and send me a private message directly from my profile.

For service outside of the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html