Both my brother and myself have galaxy a20s phones and both installed an update on 7/29/21. Since the update neither phone can hear anything on calls unless we go to speaker phone or use a headset. We've verified the phone volume is up and not muted. I also use the 8x8 app on my phone for work calls and am seeing the same thing there.
If it were just my phone I would think it was a physical speaker problem but the fact that it happened with both phones right after the update makes me think something else is up. I haven't done a reset yet, and would rather not, any advice?
I fixed it! Ok so i don't know what time worked. I removed sim card turned phone off them on . Waited till fully on. Added sim. Phone.promted a mesaage that i needed to fix a few tings. Followed prompts. Now i can hear out of normal phone.mode. i did it about 3 to 4 times . I hope it works for some one else.
I am having the same issue! Very frustrating. Also my service is showing no service. Texts won't go through. If i make a call i will gwt bara then i hang up it goes back to the circle/ no service .
