Original topic:

Not able to access the Samsung Free app anymore

(Topic created: 09-30-2021 02:44 PM)
Graced2021
Astronaut
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I was using the Samsung Free app when suddenly I found myself unable to access it anymore. I have restarted the phone, uninstalled updates, updated the browser, but try as I might I can't get to it. Is there something else that can be done  

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4 Replies
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Tap and hold the homescreen, after it enters edit mode swipe to the right and make sure toggle on top is ON and Samsung Free is selected instead of Google. When trying to launch the actual app from app drawer, what happens? Does it crash?
Graced2021
Astronaut
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I usually just swipe right and it's there. I am going to try to do what you suggest.
Graced2021
Astronaut
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Thank you, that fixed the problem.
Carterg
Comet
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How do you like samsung free?
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