I was using the Samsung Free app when suddenly I found myself unable to access it anymore. I have restarted the phone, uninstalled updates, updated the browser, but try as I might I can't get to it. Is there something else that can be done
Tap and hold the homescreen, after it enters edit mode swipe to the right and make sure toggle on top is ON and Samsung Free is selected instead of Google. When trying to launch the actual app from app drawer, what happens? Does it crash?