Original topic:

Not able to enter password after changing the screen on my Samsung Galaxy J5

(Topic created: 09-13-2021 10:45 PM)
userV0WXnzu9nE
Astronaut
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Other Mobile Devices

INQUIRY, 

I changed the screen of my Samsung Galaxy J5. When prompted to enter the password, it didn't accept it.(Before i changed the screen, i used to opened it my name. But now with new screen, it requires 4 characters plus one letter. What should i do?)

 

 

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1 Reply
Jess04
Comet
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Other Mobile Devices
That sounds like a android software issue. You'll have to take it to a repair shop that can do a reflash it. (It will probably wipe out all of the data on the phone FYI)
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