Original topic:

Not able to view video after I saved onto my files and changed the name

(Topic created on: 4/2/21 9:42 AM)
intellect
Astronaut
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Other Mobile Devices

I recorded a video, and saved onto my files in Samsung. I changed the name and it automatically changed sent it to internal storage. Problem is I cant see the video. Getting message that I don't have the application to see the video. What happened , and how can I retrieve it?

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LongHiker
Samsung Care Ambassador
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@intellect 

When you renamed it, did you remove the extension? the ".mp4"?

That extension tells the system it is a video. Without the extension, the system thinks that it is just a file with random content. 

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