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Original topic:

Not happy with the Samsung Galaxy A11 camera

(Topic created on: 11/22/20 7:46 AM)
MarieFierro
Astronaut
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Besides the camera I have had no problems with my phone, but my camera absolutely sucks and I'm thinking about going back to my Galaxy S10.

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SamsungQue
Samsung Moderator
Samsung Moderator
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Have you tried clearing the cache partition on your phone.

  1. Turn off the device.
  2. Hold down these three keys:
    • Volume Up
    • Home
    • Power
  3. When the phone vibrates:
    1. Release the Power key.
    2. Continue to hold down the Volume Up and Home keys.
  4. When the Android system recovery screen appears, release the Volume Up and Home keys.
  5. Press the Volume Down key until wipe cache partition is selected.

  6. Press the Power key.
  7. Wait until reboot system now is selected.

  8. Press the Power key.

 

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MikeSapienza
Galaxy
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My dad just got a galaxy A11 for his job. It is very slow due to its lower RAM storage. The S10 is way better for multitasking despite its age. If anything, I'd recommend going to the A71 if you don't want to stay on the S series or Note series phones.
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Miia000m
Astronaut
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hello, by any chance since I have a1q too, does the camara have any security policy error message :thinking_face: ? started happening to mine phone after a a update security patch.
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WolfGirlSav
Astronaut
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Mine has had the same thing happen. I dont know how to fix it
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Solution
SamsungQue
Samsung Moderator
Samsung Moderator
Options
Other Mobile Devices

Have you tried clearing the cache partition on your phone.

  1. Turn off the device.
  2. Hold down these three keys:
    • Volume Up
    • Home
    • Power
  3. When the phone vibrates:
    1. Release the Power key.
    2. Continue to hold down the Volume Up and Home keys.
  4. When the Android system recovery screen appears, release the Volume Up and Home keys.
  5. Press the Volume Down key until wipe cache partition is selected.

  6. Press the Power key.
  7. Wait until reboot system now is selected.

  8. Press the Power key.

 

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WolfGirlSav
Astronaut
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I tried that and it didn't work. It also didn't work when I put it into safe mode.
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