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users7r0kvNpgr
Astronaut

Re: Nougat update for J7 Prime (SM-G610Y)

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Kindom of saudi arabia

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userCUOibGpSKc
Constellation

Re: Nougat update for J7 Prime (SM-G610Y)

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me too. Taiwan
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userW15VAvxVA1
Astronaut

Re: Nougat update for J7 Prime (SM-G610Y)

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me too. i can't update my J7 Prime to Nougat . Please help me.

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userCHQ5I1cGAk
Constellation

Re: Nougat update for J7 Prime (SM-G610Y)

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Help me to update nougat for my (SM-G610Y)

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userGTgmTjTKZN
Astronaut

Re: Nougat update for J7 Prime (SM-G610Y)

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Im from philippines 

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Earl Castillo
Astronaut

Re: Nougat update for J7 Prime (SM-G610Y)

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I'm from the Philippines, region 2, Cagayan valley , and i didn't receive the nougat update yet. My j7 prime model number is SM-G610Y. Its so unfair because other J7 prime received the update.
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Samsung Moderator
Samsung Moderator

Re: Nougat update for J7 Prime (SM-G610Y)

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Thank you for stopping by the US support page! We only support US models here, so to receive assistance with your device, please visit: http://www.samsung.com/visitcountry  Thanks!

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userXd6zlv4eTU
Constellation

Re: Nougat update for J7 Prime (SM-G610Y)

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I have a j7 prime(SM-G610F/DS) that I bought in the UAE and the region shows UAE but when I contacted my regions support they said that the IMEI  of my device is from Thailand and to contact them. Can you explain what is causing this.

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userDSVeAysjPB
Astronaut

Re: Nougat update for J7 Prime (SM-G610Y)

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Me too i dont recieve any nougat update in the Philippines SM-G610Y

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userXzQrwYhO35
Constellation

Re: Nougat update for J7 Prime (SM-G610Y)

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Me too i dont have received a nougat ( SM-G610Y)
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