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Lukepara
Cosmic Ray

Nougat update for J7 Prime (SM-G610Y)

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Hi, I've been waiting for the J7 Prime to receive nougat, and I've heard of other countries receiving it. I've looked into why I haven't received it yet and all I've gotten is that the carrier of the phone has to push it out first. I bought this phone unlocked with no carrier involved. (in Australia). Does this mean that the update is fully on Samsung's part to push out and if so any idea when I'll receive it? 

1 SOLUTION

Accepted Solutions
Honored Contributor

Re: Nougat update for J7 Prime (SM-G610Y)

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Hello all! We are unable to speculate on the release of future updates or features. Our only recommendation would be to keep an eye out for any possible updates that come though. I apologize for the inconveniences this may cause. 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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272 REPLIES 272
micmaze
Pilot

Nougat update for J7 Prime (SM-G610Y)

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i bought a J7 Perx here in the states and it came with Nougat 7.0 pre-loaded .... I am using Virgin for my carrier, as I am a good friend of Richard Branson's. The phone is better than perfect and super perfect. The updates come as needed and are come continuously. 😉
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user4qawNIQvuo
Constellation

Re: Nougat update for J7 Prime (SM-G610Y)

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I am in France and no update to 7.0 of my Galaxy J7 prime SM-G610Y thanks
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userBMZFCpwwyD
Astronaut

Re: Nougat update for J7 Prime (SM-G610Y)

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me too i did not receive..

 

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user0AlEtxI7S8
Astronaut

Re: Nougat update for J7 Prime (SM-G610Y)

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Me too i didnt recieve
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usernjMF3z7wfk
Constellation

Re: Nougat update for J7 Prime (SM-G610Y)

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no update for j7 prime (SM-G610Y

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Honored Contributor

Re: Nougat update for J7 Prime (SM-G610Y)

JUMP TO SOLUTION

Hello all! We are unable to speculate on the release of future updates or features. Our only recommendation would be to keep an eye out for any possible updates that come though. I apologize for the inconveniences this may cause. 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

Reply
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Lukepara
Cosmic Ray

Re: Nougat update for J7 Prime (SM-G610Y)

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I'm in south Australia and my model number is SM-G610Y. Still no update to mine 🙁 

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userpAuEdv8S7l
Constellation

Re: Nougat update for J7 Prime (SM-G610Y)

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philippines

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Lukepara
Cosmic Ray

Re: Nougat update for J7 Prime (SM-G610Y)

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Do you think you can help somehow? Other countries has had this for a about a month now and Australia still hasn't? 

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