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userpNgT4ld994
Constellation

November 2019 update issue

Im using samsung Galaxy A50 and after the november 2019 update , it ask me remove my saved fingerprints and add them again for better perfomance.once i removed my fingerprints i couldnt register my fingerprints back. Showing an error that 'make sure your finger covers the entire sensor'.

5 REPLIES 5
Teaspoon
Astronaut

Re: November 2019 update issue

How do you remove a saved fingerprint

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Honored Contributor

Re: November 2019 update issue


@userpNgT4ld994 wrote:

Im using samsung Galaxy A50 and after the november 2019 update , it ask me remove my saved fingerprints and add them again for better perfomance.once i removed my fingerprints i couldnt register my fingerprints back. Showing an error that 'make sure your finger covers the entire sensor'.


@userpNgT4ld994 

 

After removing fingerprints, have you tried to turn device off, then back on?


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userpNgT4ld994
Constellation

Re: November 2019 update issue

Yes..i

Even removed caches and tried again

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WUJUDUNIQUE
Constellation

Re: November 2019 update issue

Comply please...

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userw1d6KzZfJA
Constellation

Re: November 2019 update issue

Having same problem, somebody should come to our aid

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