Original topic:

One ui 3 update delayed??

(Topic created: 11-11-2021 05:27 AM)
Kji_X
Astronaut
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I have a galaxy A20 that is running android 10. I have heard that a lot of other A20s have received the android 11 update but not me. I have been getting frustrated since this updated hasnt come to me yet. I have t mobile on my A20. Is there a way or trick someone can tell me to upgrade my phone to One ui 3 android 11?
10 Replies
MochaVex
Supernova
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What data carrier do you have and which region did you buy the phone? Knowing both of these will help pinpoint where the delay is coming from.
Kji_X
Astronaut
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My phone has t mobile and it's from America
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moe
Comet
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Check T-Mobiles website. It's still on Android 10.
Kji_X
Astronaut
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That's weird. Could I possibly update through smart switch on a computer?
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moe
Comet
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You can try, but I doubt that it will work as Android 11 hasn't released on T-Mobiles network for the A20. You're going to have to wait for however long it takes. 😢
MochaVex
Supernova
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This is correct. Verizon behaved the same way for my S9+
Kji_X
Astronaut
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Could I maybe email t mobile about the a20 android 11 update?
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MochaVex
Supernova
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I doubt they'd reply with anything useful. Just be patient until they release it.
Kji_X
Astronaut
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I just got back with some from t mobile on twitter and asked if I can tell them about something and they said I can dm them and this is what they said about the android 11 update on the A20Screenshot_20211112-073433_Twitter.jpg