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Original topic:

Permissions Fix/Device Admin

(Topic created: 12-05-2021 01:58 AM)
sarecee
Halo
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Other Mobile Devices
Hi Samsung Community,
I've tried changing a couple of permissions on my A32 5G but when I attempt to allow or deny the permission, message states "enabled by device admin" and I don't have permission to change. Two of the apps in question are Samsung Notes and Samsung Calender and my security/antivirus (Sophos Intercept X) so goes without saying it's my device admin, but I've never encountered this issue before so I'm open to any help & support the community can offer.
Thanks!🙂

1 Solution


Accepted Solutions
Solution
SamsungRei
Community Manager
Community Manager
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Other Mobile Devices

Hello, I understand how frustrating it can be trying to accept all of the permissions for apps. Have you tried clearing the app cache for the apps experiencing the issue? https://www.samsung.com/us/support/answer/ANS00077611/



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



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2 Replies
Solution
SamsungRei
Community Manager
Community Manager
Options
Other Mobile Devices

Hello, I understand how frustrating it can be trying to accept all of the permissions for apps. Have you tried clearing the app cache for the apps experiencing the issue? https://www.samsung.com/us/support/answer/ANS00077611/



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

sarecee
Halo
Options
Other Mobile Devices
Thanks for your reply. Your solution fixed the issue.
Again, thanks for your help, I appreciate it.
Have a good evening!🙂
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