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Astronaut

Phone screen won't turn off

Hello,

My phone screen worn turn off even when I press the power button. The power button just locks the phone but screen remains on.

Screen only turns off if the phone is charging. The moment it's out of the charger the screen remains on forever. The phone does not automatically lock itself. I've my screen lock settings and they are at 15 seconds.

2 REPLIES 2
Constellation

Re: Phone screen won't turn off

what kind of phone. trying google for help I do
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Samsung Moderator
Samsung Moderator

Re: Phone screen won't turn off

Have you checked to see if Always on Display is enabled in your settings?


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