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Constellation

Pictures won't download in messages

I have a a50 and for some reason my pictures are not downloading does anyone know a solution. Thank you.

1 REPLY 1
Product Expert

Re: Pictures won't download in messages

Hello @Tgfvhjjffcghjjg 

Make sure you have APN setting set up in your phone:

 

  • From any Home screen, tap Apps.
  • Tap Settings.
  • Scroll to 'NETWORK CONNECTIONS,' then tap More networks.
  • Tap Mobile networks.
  • Tap Access Point Names.

It will be your carrier name if its not there, let me know what carrier you have i will provide you with the steps to add APN settings for that carrier thats could fix the issue

 

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