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Astronaut

Please give the solution how to convert HIEC to JPEG

When I have share my camera picture all picture are geting HIEC file. I want to get all of my picture HIEC to JPEG formet, Please help. Thanks. 

6 REPLIES 6
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Samsung Care Ambassador

Re: Please give the solution how to convert HIEC to JPEG

Good afternoon @userqeA8yc1GpZ Try this: Open your camera app then tap the Settings gear icon at the left corner: this will take you into your Camera settings, next> tap "Save options" the setting to convert your photos to JPEG will be here of you're using a Device with One UI. Screenshot_20200919-124358_Camera.jpg

 

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Astronaut

Re: Please give the solution how to convert HIEC to JPEG

HIEC FILE.PNG

@d_spi , I find the  HIEF option but I have not find HIEC option which I have desperatly seeking for solution. 

 

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Samsung Care Ambassador

Re: Please give the solution how to convert HIEC to JPEG


@userqeA8yc1GpZ wrote:

HIEC FILE.PNG

@d_spi , I find the  HIEF option but I have not find HIEC option which I have desperatly seeking for solution. 

 


@userqeA8yc1GpZ Which Samsung Device are you using?

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Re: Please give the solution how to convert HIEC to JPEG

Go to your recorded video.........select edit.........select resolution.........hit the switch for hevc off. Now save the video in original. That is how you convert.

If this solved your concern. Tap the 3 dots and select............
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Re: Please give the solution how to convert HIEC to JPEG

Hi, I checked on two different Samsung devices, in the camera settings, under save options the choice is hiec on or off , slide the button to off.
Hope this helps.
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Re: Please give the solution how to convert HIEC to JPEG

Check the Play Store for an app to convert your existing photos from hiec to jpeg.
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