Original topic:

Please help

(Topic created on: 4/26/21 9:58 AM)
userRxdWY9yOEa
Constellation
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Other Mobile Devices

Hi, I am wondering how to get a replacement for my Samsung Galaxy A51 phone. 

 

1 Reply
Rydah
Samsung Care Ambassador
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Other Mobile Devices

Hey @userRxdWY9yOEa, I hope you're doing well.

 

Can you please provide more detail? If your device was lost/stolen/broken, your options might be limited. If you have insurance on the device, your carrier might let you order a replacement at a small cost. If you need a repair, you can go to a uBreakiFix location where a Samsung certified technician can repair the device.

 

If you're experiencing issues with hardware/software, please let us know and we can help you out or point you in the right direction.


Best regards,
Rydah
Samsung Care Ambassador

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