Make sure that your phone's Bluetooth is turned on and that your Powerbeats are in pairing mode. You can usually put the Powerbeats into pairing mode by pressing and holding the power button for a few seconds.
Try resetting your Powerbeats. To reset the Powerbeats, follow these steps:
Press and hold the power button and the volume down button simultaneously for 10 seconds.
Release the buttons, then press and hold the power button until the Powerbeats turn on.
Make sure that there are no other devices nearby that might be interfering with the Bluetooth connection.
Check for updates to your phone's operating system and install any available updates.
If none of the above suggestions help, try clearing the Bluetooth cache on your phone. To do this, go to your phone's settings, select "Apps," find the "Bluetooth" app, and tap "Clear cache."
