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Astronaut

RECOVER LOST PHONE

Hello! Lost my phone (samsung galaxy A10s) Serial Number is *<Hidden>* . I have reported the matter to the legal authories currently. Its been a while without having received any reply from them. Can samsung community assist?

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Samsung Moderator
Samsung Moderator

Re: RECOVER LOST PHONE

Hello!

 

Thank you for reaching out I understand completely wanting to locate your lost phone, there is a way you can locate it if the device is on and registered to a Samsung account with findmymobile active. Head over to findmymobile.samsung.com and sign in using your Samsung account credentials. Once logged in you will see a map and a column on the left that will display any device registered to the account. Select on the one that is lost and if it is powered on, there should be a location for it.  

 

I hope this finds you well and helps with locating your phone!

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