I have a Samsung A71 5G and for over 3 weeks now, I have had the message when i try to search for people in my contacts list: "we're indexing your contacts to make search better, but you'll have to search for exact names till that's done." Does anyone know a resolution to this issue? I have tried clearing the cache, deleting all my contacts, re-starting, updating, etc. Would greatly appreciate any advice, thanks.
I have an S20+ with the same exact issue & error message; obviously this is a global issue systemic to their mass updates common to all devices.
I posted the matter for the my device in a separate thread under the SG20 tag.
I am assuming this is software error in which the indexing functionality, if any, is crashing. I went as far as clearing the cache partition and app cache etc all to no avail. It was working flawlessly up till the most second-last update; the one prior to the last one. Whatever they did in the contacts list made the search function FUBAR.
I want to believe that the development team is aware of the matter and is urgently PRIORITIZING their tasks to resolve the issue soon; I am just unhappy that they are taking so long. It has been almost 2 months that I cannot search contacts by relevant keywords.
This is very unlike Samsung.