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Astronaut

SAMSUNG A70 CANT CONNECT TO PC/ LAPTOP (CHARGING ONLY)

Hi here are the things that ive tried so far but to no avail:

 

changed the USB-c cables 

made sure that the cable works for other phones.

Turned on USB Debugging on developer options

Wiped cache partition

installed Samsung ADB drivers

Cleaning the port. 

tried it on another pc/ laptop

 

here are some signs/problems that I've found.

This happened after I updated my Phone thru a System update

 

>My device fast charger included in the box stopped working. but other aftermarket USB-c cords are working but only charging not file transfer

 

>when connected to a USB 3.0. Sound notifications from the PC would be heard. checking the Device Manager I would see Unkown USB Device (Device Descriptor Request Failed)

 

>When I try to insert the USB cable to the phone (without putting the other end in a PC or a Laptop) it automatically says "The connected USB Device isn't Supported"

 

please help me.

3 REPLIES 3
Astronaut

Re: SAMSUNG A70 CANT CONNECT TO PC/ LAPTOP (CHARGING ONLY)

me too

some one help us !!
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Astronaut

Re: SAMSUNG A70 CANT CONNECT TO PC/ LAPTOP (CHARGING ONLY)

me to
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Samsung Moderator
Samsung Moderator

Re: SAMSUNG A70 CANT CONNECT TO PC/ LAPTOP (CHARGING ONLY)

Thanks for reaching out. This forum is for support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: https://www.samsung.com/us/common/visitlocationsite.html


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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