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user3ALWcpKoiq
Constellation

SAMSUNG GALAXY EARBUDS ARE SUPER QUIET

I am having the most the difficult time trying to get a hold of someone. I keep thrown I to these threads and I do not who they are responding to. 

 

My earbuds work for a while and then stop. One is quiet and the other fine, started with the left one being very faint know and now it's the left. 

 

It's NOT my hygiene.

I've check touchpad settings

I've reset

They're up-to-date

 

This has been happening for over a month.  I am very tech savvy and work for TMOBILE, this is for sure a device issue. I'm doing nothing difference. 

3 REPLIES 3
Samsung Moderator
Samsung Moderator

Re: SAMSUNG GALAXY EARBUDS ARE SUPER QUIET

Hey there! 


I would be happy to look into your concerns. 


Can you please send me a private message with the below information here at this link: http://bit.ly/2GH8URL

 

Model code:
Serial Number:

 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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user3ALWcpKoiq
Constellation

Re: SAMSUNG GALAXY EARBUDS ARE SUPER QUIET

Sent

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Samsung Moderator
Samsung Moderator

Re: SAMSUNG GALAXY EARBUDS ARE SUPER QUIET

Thank you. I will follow up with you there!


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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