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Original topic:

Samsung A 10s charging port started to melt while charging

(Topic created on: 4/13/20 6:32 AM)
user5vHuLAPj4X
Constellation
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plugged in my phone to charge and realized it was on 43% for about 20 minutes and when I went to unplug my charger it was hot and when I was unplugging it the charging port in the phone had a burnt smell

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hiatorlo
Astronaut
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its probably unsafe to use your phone now so i would recommend not using it and if there is a repair shop open go get it checked out

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user5vHuLAPj4X
Constellation
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can't really do that cause I can't leave my house at all

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Solution
SamsungRei
Samsung Moderator
Samsung Moderator
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@user5vHuLAPj4X Good morning! I am very sorry to hear about your concern! Will you please send a private message with the model code and IMEI number of your phone so I may look into this further? http://bit.ly/2XERsky



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