Original topic:

Samsung A11 will not screen off function is not working

(Topic created: 06-13-2021 03:59 AM)
userXZ66j41os2
Astronaut
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My Sumsung A11 will not turn off using the button on the side of the phone. The turn off / reset screen frequently appears at random times. If the phone isn't used for more than 30 mins then it shuts down and I can only restart it by depressing the volume down button and the on button at the same time for about 10 seconds.

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2 Replies
wero2066
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Te
Mlro em una Hora
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Blue7
Sun
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take it to the nearest service center (ubreakifix or samsung care)

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