My Samsung A12 device is not working properly after the Android 13 update. One of the major issue is that few photos and videos taken on camera are not displayed.
Please through some light.
Hi haridegala4samg, welcome to the Community, and thank you for reaching out. I can certainly understand the frustration of your A12 not behaving as normal after the Android 13 update. I would be happy to assist you with regards to the photos. If photos are seemingly gone after an update, check your Gallery's trash:
Step 1. Open Gallery app > tap Menu.
Step 2. Select Trash > tap Edit.
Step 3. Select photos you want to restore > tap Restore.
Also, check any other backup methods you have, such as an SD card, OneDrive, Google Drive, or any other cloud service you use.
If this isn't the only thing happening with the device, we can also assist with those behaviors if you provide the details. The more detailed and thorough, the better.