Original topic:

Samsung A14

(Topic created: 09-15-2023 05:47 AM)
Soowoo1
Astronaut
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Other Mobile Devices

Good day everyone. My newly bought Samsung A14 phone suddenly started going low battery too quick. I later realized the battery is swollen so I took the battery out. I replaced with new battery. I try to switch it on but it’s not working. I put it on charge too and I only see the battery sign and the charging sign but it doesn’t charge. Help me please 

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LongHiker
Legendary Samsung Care Ambassador
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@Soowoo1 Just wondering why you didn't return the new device to the place of purchase and ask for a replacement. Since you did a repair, I think the only recourse is to take it to a service center and have them repair it. It won't be covered under the warranty. 

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