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Constellation

Samsung A20 does not accept its own charger.

Please help me, my Samsung a20 doesn't accept its own charger. I tried to use other chargers to check if the port is defective but its not. I think it's the software. 

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Astronaut

Re: Samsung A20 does not accept its own charger.

I need to replace the charger

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Constellation

Re: Samsung A20 does not accept its own charger.

I think I don't need to replace the charger. The thing is, my father has a Samsung a50. His charger is also not working with my phone but works on him.

 

These are the steps that I did to land on the conclusion that it's the software:

1. If the port is the problem, then other cables should not work. I used a different adapter and used a different charger for a few seconds. It worked. So the port is not defective. 

2. I tried to check if the adapter of my charger is not working. I tested it on other phones and it worked well. So, not the adapter.

3. I tried to check if it's the cable, it worked on other devices as well. 

 

Also, the problem started when I updated the system of my Samsunf A20. 

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