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Samsung A7 weird screen glitches/unrepsonsive

Hello, 

My Samsung Galaxy A7 all of a sudden started showing weird glitches on a black screen. I can turn the volume up and down, and I have tried to forcefully restart it, but to no avail. Also, the screen is unresponsive. Can anyone help me resolve this issue? I have added a picture. 

 

Thanks in advance. HPIM0598.JPG

2 REPLIES 2
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Samsung Moderator
Samsung Moderator

Re: Samsung A7 weird screen glitches/unrepsonsive

Thanks for reaching out. This forum is for the support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: http://www.samsung.com/visitcountry


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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Constellation

Re: Samsung A7 weird screen glitches/unrepsonsive

Thank you 

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