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Samsung A70 camera problem

(Topic created on: 9/11/19 11:24 AM)
userWUM6z8bOes
Asteroid
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Pls fix this issue on Samsung A70.
The Phone camera is not encouraging at all this is 2019 for God sake why will I snap that It will look like 2010 camera's phone eh the back camera is worst snapping with the back camera looks as if am snapping  with 2mp camera  while d front is bad eh half of the face will look as if am snapping  with beauty mode and half with normal mode I dont really like the beauty mode on it I was using tecno spark 2 before I got dis i got to knw to dat the tecno camera is far better than this phone camera after getting this phone pls help us release update to fix this issues.

Pls release update to fix battery  issue also I charge 3 times aday

1 Solution


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SamsungRei
Samsung Moderator
Samsung Moderator
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What steps have you taken for troubleshooting?

 

1. Are you using the stock camera app?

2. Have you tried Force Stopping and Clearing the Cache of the camera app, or clearing the cache partition of the phone?

3. Have you tested the camera in third party apps?

4. Have you tested the phone in Safe Mode?



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19 Replies
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SamsungRei
Samsung Moderator
Samsung Moderator
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What steps have you taken for troubleshooting?

 

1. Are you using the stock camera app?

2. Have you tried Force Stopping and Clearing the Cache of the camera app, or clearing the cache partition of the phone?

3. Have you tested the camera in third party apps?

4. Have you tested the phone in Safe Mode?



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



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userWUM6z8bOes
Asteroid
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Yes, using stock camera app

Actually no haven't done that 

No, I have not

No i haven't 

SamsungRei
Samsung Moderator
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Try the additional steps and let me know if the issue continues.



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userWUM6z8bOes
Asteroid
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Still the same ooo

Am sick and tired of this phone, I thought  Samsung  is a branded name phone but I guess Samsung did rubbish to this phone. Here is a result  of the pix I snapped  with it20190913_070703.jpg

 

userWUM6z8bOes
Asteroid
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Battery  life is so poor. I charge 3 times a day. Even at a certain  time I was thinking it's fake I bought but I was the one that removed it inside carton 

useryY8j7Pi3ja
Constellation
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Is there any updates regarding this? I am experiencing the same issue. And my a7 2017 camera is way better that the a70 when in fact it only has 16mp. Any fix???

userrpiOLEKaj6
Constellation
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this is not a sloution to your fake phone!

A70 has the terrible photos I have ever seen.

 

SAMSUNG IS A FAKE LIER COMPANY.

usermuOGrTJYeo
Asteroid
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SamsungRei Have you tested the phone in Safe Mode?

In the MANUAL and in the phone there is NO mention of running in SAFE MODE or SAFE MODE.

 

There is no menton in the manual of shoving up where the sun don't shine either. lol

 

Having had over 10 Samsung devices  and sad to say every one has been defective loo fodder.

Ones sent back came back with new faults from being repaired.

 

The fact that you say to use an undocumented SAFE MODE please explain how to access it.

 Another reason why Samsung produce expensive paperweights oh yeah you don't like using paper but it works better than Samsung  cr@p  tech. just saying.

 

And paper is 100% dependable and reliable.

 


@SamsungRei wrote:

What steps have you taken for troubleshooting?

 

1. Are you using the stock camera app?

2. Have you tried Force Stopping and Clearing the Cache of the camera app, or clearing the cache partition of the phone?

3. Have you tested the camera in third party apps?

4. Have you tested the phone in Safe Mode?


 

SamsungAdam
Samsung Moderator
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Give this link a try: https://www.samsung.com/ca/support/mobile-devices/galaxy-a70-safe-mode/


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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