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userlMiO2XBhYb
Astronaut

Samsung A70 on Koodo chat features not available for this device

Hello, I have a Samsung A70 on Koodo. I checked and it has all of the requirements for RCS messaging and my last update on my phone informed me that it was now available on my phone, but I have tried enabling it with my Samsung messaging app as the default and it says that the "registration failed," and when I try with Android Messages as my default it says that chat features are not available on this device. I have tried restarting my phone but that is all I can think of to do so I guess start with the basics if I am missing something! Thanks in advance for the help!

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Samsung Moderator
Samsung Moderator

Re: Samsung A70 on Koodo chat features not available for this device

Thank you so much for reaching out! 


This forum is for the support of US products and customers.

 

As your product is a non-US model and support for these models is very limited, please seek a support team for your area. 


You can do so by using this link: http://www.samsung.com/visitcountry


Thanks! *Zell
 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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