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Astronaut

Samsung A8 audio cuts out New Zealand

My partner bought this phone just a couple weeks ago and is complaining that the audio cuts out when he is listening to any audio or watching any movies. This is really upsetting him as everything else on the phone he is really happy with. How do we get this fixed in New Zealand?

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Samsung Moderator
Samsung Moderator

Re: Samsung A8 audio cuts out New Zealand

You can try verifying that any audio or streaming apps and Bluetooth have been removed from Sleeping apps and App Optimization in the battery settings. 



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