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Samsung C9 Pro Headphone issues after Nougat update

(Topic created on: 11/16/17 10:17 PM)
user8ZC6S9FRnB
Constellation
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Hi Guys,

After getting latest nougat update, my phone when connected to headphone have lag issues in the youtube video player and music player. When the headphone is disconnected it is working fine. Some times the headphone is not at all responding, I tried around 5 headset and all are showing same issue. I installed the SoundAbout app and with its settings the headset started working.. But this lag issue is really annoying. It is definitely a software glitch from Samsung. Please help me around.

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userTRWKQlEOdG
Asteroid
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Received an update a couple of days ago which weighed somewhere around 290 mb. It resolved the annoying headphone issue. And the phone doesn't heat up too much either. Kindly update your phones, everybody. 

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JustPrix
Constellation
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I have the exact same problem

One way to "fix" it is to open the music player or YouTube, while earphone's connect, play, then lock and unlock the phone

This seems to make the sound work

But I really want a definite solution cus this affects Snapchat, Facebook, Twitter, and every kind of media

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userxauyT7Bt7G
Astronaut
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Facing same issue with my c9 pro.. headphones working fine with calls BUT Stops working when switch to music app. 

Have to lock/unlock phn for make it work  :expressionless_face:

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user9Z6UdZkk2K
Constellation
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I also get same issue after Nougat Update...

 

Frustrated need some help how to sort out this...

 

After plugged in only Radio works fine no other apps such as Music, Facebook apps are not working in headphones...

 

 

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user77b9OF5k6N
Astronaut
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After Nougat Update, any music isnt playing in my phone. Only through internet we are able to play. Unable to play music that we have in our phone. Any help would be greatly appreicated.

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userWZwuNOkmjP
Constellation
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I'm also facing the same issue. When the permanent fix will be there?

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userTRWKQlEOdG
Asteroid
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Facing the same issue. Very annoying bug.
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AbsolutelyEvery
Astronaut
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Same issue with. me too after Nougat update

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SamsungTrevor
Red Giant
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Hey, everyone. Would you all mind providing me with your model numbers, Baseband version, and carrier? You can find this information in Settings > About Phone. Thanks! ^Trev


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.


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userWZwuNOkmjP
Constellation
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Uploaded screenshot.

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