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userWavj9DgJa5
Astronaut

Samsung Earpods Case Will Not Charge

Received Samsung Note 10+ and earpods new from Samsung in August. The earpods case has suddenly stopped charging by both usb-c cable and wireless charging. 

2 REPLIES 2
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Honored Contributor

Re: Samsung Earpods Case Will Not Charge


@userWavj9DgJa5 wrote:

Received Samsung Note 10+ and earpods new from Samsung in August. The earpods case has suddenly stopped charging by both usb-c cable and wireless charging. 


Contact Samsung Tech Support:

https://www.samsung.com/us/support/contact/


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Samsung Moderator
Samsung Moderator

Re: Samsung Earpods Case Will Not Charge

@userWavj9DgJa5 Please send a private message with the model code and serial number of the buds so I can look into this for you. http://bit.ly/2XERsky

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