Original topic:

Samsung Galaxy A10 charging slow, yellow triangle while charging when it's off.

(Topic created on: 11/8/20 6:20 AM)
user9TEfX4Hoyr
Astronaut
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Other Mobile Devices

It's been a few days and my A10 is charging extremely slow but drainig at the usual pace. When I turn it off it and plug in the original charger it shows the battery precentage and a yellow triangle with either a zig-zag line or an exclamation mark. 

I cleaned the charging port, there's no litter or anything else. The cable is fine and it shows the same problem with any other charging cables. The same happens with every wall plug and laptop. 

I would like a solution that doesn't require a factory reset, unless actually necessary.

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SamsungAdam
Samsung Moderator
Samsung Moderator
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Other Mobile Devices

Thank you for reaching out. I would be happy to assist you further. Can you please provide me with a picture of the yellow triangle on your device?


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