Original topic:

Samsung Galaxy A12 | No option to turn on palm swipe in advanced settings > Motion and gestures?

(Topic created: a month ago)
glixtch
Constellation
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0bFLW20

 

The image below shows the only settings I have. 
I have had to turn on the assistant to take screenshots,
which is fine but I would like the palm gesture if possible. 

 

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SamsungQue
Samsung Moderator
Samsung Moderator
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I can see how this can be frustrating. I would recommend that you make sure your phone is up to date on its software. I would also try wiping the cache partition on your phone. Here are the steps to clearing the cache partition on your phone.

  1. Turn off the device.
  2. Press and hold the Volume Up key, then press and hold the Side key.
  3. When the Android logo displays, release both keys.
  4. An 'Installing system update' message may show briefly before the Android Recovery menu options appear.
  5. Press the Volume down key several times to highlight Wipe cache partition.
  6. Press Side key to select.
  7. Press the Volume down key to highlight Yes, them, and press the Side key to select.
  8. When the process is complete, Reboot system now is highlighted.
  9. Press the Side key to restart the device.
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