Original topic:

Samsung Galaxy A42 One Ui 5.1 issue

(Topic created: 09-20-2023 05:27 AM)
Jfuchs2007
Astronaut
Options
Other Mobile Devices

After the One Ui 5.1 Update (Since March 10, 2023)  After the One Ui 5.1 update, the phone sometimes freezes, and it shows 4 zeros on the top left corner, and lock the screen. This keeps happening and the security updates did NOT fix this problem. I had the phone for 2 years and how do I get it fixed?

2 Replies
DanG92263
Honored Contributor
Options
Other Mobile Devices
Samsung only has a one year warrenty, so unless you have Samsung Care or phone insurance, you're on your own for the repair cost.

You can find a local Samsung Authorized Service Center here: https://www.samsung.com/us/support/service/locations/

The best of luck, my friend. Sorry to hear of your troubles.
0 Likes
Jfuchs2007
Astronaut
Options
Other Mobile Devices
I had my phone repaired at asurion because my screen cracked, and the diagnostic passed but still the same. I'm just gonna upgrade soon anyway.
0 Likes