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Constellation

Samsung Galaxy A50 Touchscreen Sensitivity Problem - Recognizes Touches As Swipes!

No matter what I change in the settings, the touchscreen sometimes recognizes normal touches as swipes. So in some apps I cannot make some touchboxes work.

For example, in Call of Duty: Mobile, when I try to touch the box to send a clan invitation to a friend, it doesn't work because it rather scrolls the page up or down a little bit instead of 'clicking' the 'invite' box. So I figured out it registers the touch as swipe. No matter how 'centered' I try to touch the box it simply doesn't work.

And I noticed this gives me bunch of issues in other games and apps too! I would try to touch some box, it would make a sound as if I did touch it, and also an animation as if I did, but it doesn't execute the function! So sometimes I need to repeat it several times. As if I didn't 'hold' the touch too long or something...

So at the same time it seems it's oversensitive to touches but then again it sometimes fails to execute the touchbox function although the app registered the touch.

It's very annoying...

photo_2019-11-23_14-44-27.jpg

 

 

5 REPLIES 5
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Samsung Moderator
Samsung Moderator

Re: Samsung Galaxy A50 Touchscreen Sensitivity Problem - Recognizes Touches As Swipes!

Have you tried all of the troubleshooting in this article? http://www.samsung.com/us/support/troubleshooting/TSG01001065/



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



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Astronaut

Re: Samsung Galaxy A50 Touchscreen Sensitivity Problem - Recognizes Touches As Swipes!

Support haven't  read the reported issue with applying  mind. Instead suggesting exactly opposite of what is required. 

 

Support is a bot. Uncool Samsung extremely frustrating.

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Constellation

Re: Samsung Galaxy A50 Touchscreen Sensitivity Problem - Recognizes Touches As Swipes!

Google brought me here. My wrist is starting to hurt from excessive strain necessary to give unumbiguous touches. When an app requires double touches is even more annoying.

Have you discovered anything new?

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Constellation

Re: Samsung Galaxy A50 Touchscreen Sensitivity Problem - Recognizes Touches As Swipes!

There were rumors that the next update (after December 2019) will fix this problem. The January update did not fix anything. It is disgusting.

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Astronaut

Re: Samsung Galaxy A50 Touchscreen Sensitivity Problem - Recognizes Touches As..

Ok this is an actual problem with the actual product not a simple question of download or update. This is a problem with the widget n the phone that controls motion control devices and activation. It is also a pressure sensor on the screen so quick fix replacement screen and or the product

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