Samsung Galaxy A53 5G randomly turns off when in use after update

[JD110ne]

Has anyone else began having issues since the latest update?  My phone randomly turns off by itself while talking,  using internet/ social media,  using the camera,  etc. If so,  is the a fix I can use?

[KennewickMan]

Did it start after a phone software update?

[malek letaief]

no before.

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[KennewickMan]

OK. What have you tried to remedy this issue?

[malek letaief]

resetting all general settings

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[KennewickMan]

Run a diagnostic test on your phone. You can do this by backing out to the main Samsung members page, and tapping the bottom right tab labeled support. There, you'll find the option to run a diagnostic test.

[coopaloop]

After what update??