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userwRlHXfauQi
Astronaut

Samsung Galaxy J7 Update Effects Battery

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I updated my phone this morning with the latest software update and now my battery won't charge past 91% no matter how long my charger is connected to my phone. I optimized my battery and had my phone on power saving mode all day, but no luck. Any suggestions?
1 SOLUTION

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userQ4NJrBjnJq
Astronaut

Samsung Galaxy J7 Update Effects Battery

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what's up, I had the same issue as you. I'm the one that reply me too blablabla. anyways I fixed it. turn off your phone. unplug phone remove battery for a couple min replace battery and cover. plug it back in and see if it goes up to a 100. mine did.

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23 REPLIES 23
userQ4NJrBjnJq
Astronaut

Samsung Galaxy J7 Update Effects Battery

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me too!! and my mom's phone too both does that and both are 2017 j7's.
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userQ4NJrBjnJq
Astronaut

Samsung Galaxy J7 Update Effects Battery

JUMP TO SOLUTION
what's up, I had the same issue as you. I'm the one that reply me too blablabla. anyways I fixed it. turn off your phone. unplug phone remove battery for a couple min replace battery and cover. plug it back in and see if it goes up to a 100. mine did.

View solution in original post

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userwRlHXfauQi
Astronaut

Samsung Galaxy J7 Update Effects Battery

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YOU ARE A LIFE SAVER! Your solution worked and I am at 100%! Thanks! I also confirmed with Samsung USA and they confirmed that your solution worked!
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userQ4NJrBjnJq
Astronaut

Samsung Galaxy J7 Update Effects Battery

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welcome
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userMK2rYVMWZJ
Constellation

Re: Samsung Galaxy J7 Update Effects Battery

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 Wahoo! 🤗 100% yay!

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userIGgduALNo1
Astronaut

Samsung Galaxy J7 Update Effects Battery

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it worked. thanks for the tip.
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userdHQwGJVqDr
Astronaut

Samsung Galaxy J7 Update Effects Battery

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THIS REALLY HELP I THOUGHT MY PHONE WAS MESS UP
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userTZZriBrLo7
Constellation

Re: Samsung Galaxy J7 Update Effects Battery

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I am having same question. It shows 100% charged until it connected to the charger. After unplugged, suddenly it becomes 95%. above solution is not working 

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userUzYM2Tn02q
Astronaut

Samsung Galaxy J7 Update Effects Battery

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I hope they get this fixed soon...my phone is not even a year old yet I got it earlier this year before I switch next year but this is crazy! I saw other blogs that the update screwed with everyone's battery too not just J7's! I'm about to switch back to Apple!!
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