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userrovPJiTH5j
Astronaut

Re: Samsung Galaxy J7 Update Effects Battery

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I am also having the same issue. But I my clock on the phone goes from top to bottom not side to side except unless I get a incoming text. I was on line for a hour did a safe mode thing. They wont take responsibility. 

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Red Giant

Re: Samsung Galaxy J7 Update Effects Battery

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Hey everyone, 

We did get some reports in another thread where folks have said that taking the battery out for a few moments and then restarting the device before attempting to charge has solved the problem. If you've tried this and are still not able to charge your device above 91% please send me a PM with the following information:

 

1) Name
2) Full Model Number
3) Carrier
4) Baseband Version
5) IMEI Number
6) Where you bought your device?
7) Where you currently use your device (region wise)?

     

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SReinhart
Constellation

Re: Samsung Galaxy J7 Update Effects Battery

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My daughter and I have this phone. Both are having this problem with the battery. Charging and draining problems. This update really messed things up. I love my phone. I hope taking out the battery works!! 

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usernemJ9I6LzK
Astronaut

Samsung Galaxy J7 Update Effects Battery

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I have the same issue, and my battery now does not last as long
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