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Asteroid

Samsung Galaxy J7 prime oreo update issue

Hello everyone !

I recently found there is an update available for my SM-G610F. Which is an Oreo update. Its size is about 1033 MBs. I downloaded it twice and both time it said some 0.76 mb error Report. What is problem. Network is fine after download is 100% it shows this error. 

Anyone faced same issue or any solution ? 

Regards.

7 REPLIES 7
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Samsung Moderator
Samsung Moderator

Re: Samsung Galaxy J7 prime oreo update issue

Was this device purchased in the U.S.?

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Asteroid

Re: Samsung Galaxy J7 prime oreo update issue

I purchased it from UAE.

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Samsung Moderator
Samsung Moderator

Re: Samsung Galaxy J7 prime oreo update issue

Thank you for this info! As this is a non-US model and support for these models is very limited, please seek support for your area. You can do so here: http://www.samsung.com/visitcountry  Thanks! 

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Asteroid

Re: Samsung Galaxy J7 prime oreo update issue

If this is it then I'm switching to Some other brand. We don't buy these phone for free. We also pay like others. But why we get less ?

We also have to pay for themes, wallpapers etc. What the customization is this. It ain't gonna work in this way. Bye Samsung forever.

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Asteroid

Re: Samsung Galaxy J7 prime oreo update issue

Problem is solved now. Update required faster internet connection. I downloaded it again. And now I'm using Android Oreo.

Thanks. 

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Constellation

Re: Samsung Galaxy J7 prime oreo update issue

Upate software processing fail help me

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Astronaut

Re: Samsung Galaxy J7 prime oreo update issue

Still this issue not solved

Rgds. Pankaj

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