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Arbaz
Asteroid

Samsung Galaxy J7 prime oreo update issue

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Hello everyone !

I recently found there is an update available for my SM-G610F. Which is an Oreo update. Its size is about 1033 MBs. I downloaded it twice and both time it said some 0.76 mb error Report. What is problem. Network is fine after download is 100% it shows this error. 

Anyone faced same issue or any solution ? 

Regards.

1 SOLUTION

Accepted Solutions
Arbaz
Asteroid

Re: Samsung Galaxy J7 prime oreo update issue

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Problem is solved now. Update required faster internet connection. I downloaded it again. And now I'm using Android Oreo.

Thanks. 

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7 REPLIES 7
Samsung Moderator
Samsung Moderator

Re: Samsung Galaxy J7 prime oreo update issue

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Was this device purchased in the U.S.?

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Arbaz
Asteroid

Re: Samsung Galaxy J7 prime oreo update issue

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I purchased it from UAE.

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Samsung Moderator
Samsung Moderator

Re: Samsung Galaxy J7 prime oreo update issue

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Thank you for this info! As this is a non-US model and support for these models is very limited, please seek support for your area. You can do so here: http://www.samsung.com/visitcountry  Thanks! 

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Arbaz
Asteroid

Re: Samsung Galaxy J7 prime oreo update issue

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If this is it then I'm switching to Some other brand. We don't buy these phone for free. We also pay like others. But why we get less ?

We also have to pay for themes, wallpapers etc. What the customization is this. It ain't gonna work in this way. Bye Samsung forever.

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Arbaz
Asteroid

Re: Samsung Galaxy J7 prime oreo update issue

JUMP TO SOLUTION

Problem is solved now. Update required faster internet connection. I downloaded it again. And now I'm using Android Oreo.

Thanks. 

View solution in original post

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userde2K91PIpb
Constellation

Re: Samsung Galaxy J7 prime oreo update issue

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Upate software processing fail help me

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user856UZAPVIB
Astronaut

Re: Samsung Galaxy J7 prime oreo update issue

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Still this issue not solved

Rgds. Pankaj

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