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userKrV3vHlhmT
Asteroid

Samsung Glaxy buds

Hi,

- Galaxy Buds Left Ear Bud Not Working

- I was doing workout and suddenly left ear bud stopped working.

- I am using samsung products from last 8 years and this buds are the worst experience ever.

- The buds are only one month old.

 

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4 REPLIES 4
userREfSRehbDS
Constellation

Have you try putting them in the case and close lid. Than...

Have you try putting them in the case and close lid. Than try reconnecting them. There is sensors in the buds that sometimes that does not pick up that it in the ear.

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userKrV3vHlhmT
Asteroid

Re: Have you try putting them in the case and close lid. Than...

Hi,

 I had tried what you said but only right ear bud is connected and I am not able to reset because the reset button is not visible in the app.

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userKrV3vHlhmT
Asteroid

Re: Have you try putting them in the case and close lid. Than...

It was my mistake that I sold my beats headphone and buy this worst samsung buds

 

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Samsung Moderator
Samsung Moderator

Re: Have you try putting them in the case and close lid. Than...

@userKrV3vHlhmT Have you tried resetting your galaxy buds? Here are the steps to resetting your galaxy buds. http://www.samsung.com/us/support/troubleshooting/TSG01111287/

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