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Original topic:

Samsung Health just says "Updating" but nothing happens after recent update for phone

(Topic created: 05-24-2022 03:48 PM)
GagaMoon
Constellation
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From the looks of posts in the forum,  I'm not the only one who's having problems with Samsung Health after the update.  It just says 'Updating' but nothing ever happens. None of my old data is there either. Do I need to contact them directly,  or is that a waste of time? 🤣🤷‍:female_sign:

4 Replies
Toby2
Astronaut
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I experienced the similar problems but do not recall updating. I notice in Samsung Health that the listing of exercise is no longer there. At one point it also said it was not connected to my Galaxy Watch Classic. It did not record my body measurements this morning but just now updated itself. Still does not show exercise or exercise history. Any suggestions.
Solution
GagaMoon
Constellation
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So last night I decided to uninstall the health app & reinstall it. It works fine now and all of my history is back. Fingers crossed that it continues to work.
TeedOff2
Astronaut
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Great minds think alike, I did same Uninstaller & reinstall on my A71 5G. Now working
GagaMoon
Constellation
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Many times uninstall/reinstall will solve the problem.
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