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Astronaut

Samsung J3 Prime

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My battery is bloated.

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Product Expert

Re: Samsung J3 Prime

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Hello @Sophiajewel 

 

Another option you have is to call 1-800-SAMSUNG and see what options they provide with the J3 Prime regarding battery replacement. Hope this helps.

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2 REPLIES 2
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Product Expert

Re: Samsung J3 Prime

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Hello Sophia,

 

If the battery is swollen I advise you not to use it on your device as it can cause further implications. I recommend you visit a local battery store that has a samsung phone battery for your phone and have your battery replaced.

 

Best Regards,

Jayhon

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Product Expert

Re: Samsung J3 Prime

JUMP TO SOLUTION

Hello @Sophiajewel 

 

Another option you have is to call 1-800-SAMSUNG and see what options they provide with the J3 Prime regarding battery replacement. Hope this helps.

View solution in original post

Reply
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