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Astronaut

Samsung J7 prime

My phone will not let me hit the windows button or the back button everything else works I am starting to think I was hacked
5 REPLIES 5
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Nebula

Re: Samsung J7 prime

install avg
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Astronaut

Re: Re: Samsung J7 prime

this didnt work sadly
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Nebula

Re: Samsung J7 prime

you may have a soft key that no longer functions did you check your screen as well? You could take phone to a repair shop and have them inspect the problem they will give you an estimate on cost to repair.
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Astronaut

Re: Re: Samsung J7 prime

they said my phone worked perfectly
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Astronaut

Re: Re: Samsung J7 prime

they said they didn't know how to fix it and suggested me to get a new phone
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