I just bought a Samsung M30S, however after 2days I start having issue where the touchscreen is unresponsive and have ghost touch randomly across the screen.
I have tried :
- restarting the phone
- Starting in Safe mode
- Factory Reset
- Tried *#2663# on dial and tried updating the Firmware
- Tried charging the phone with the original charger itself
None of these steps have helped.
The ghost touch persists
- Samsung M30s
Hi there, you would need to reach out to the support team in the country where the device was purchased. You can find their contact information here: http://www.samsung.com/visitcountry