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Original topic:

Samsung Pay (Wallet) not compatible with certain A series devices

(Topic created: 01-08-2023 03:06 PM)
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Luljay974
Astronaut
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Anyone else's Samsung pay not compatible with their device as well, and is it fixable? #SamsungPay #GalaxyA13 #LTE #4G

 

 

 

 
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jaybugger
Astronaut
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This is typical
Luljay974
Astronaut
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Is there supposed to be any fixes on the next update or?
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jaybugger
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I need some help desperately
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jaybugger
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Do I know you
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Luljay974
Astronaut
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I don't know, do you? Also, help with what?
FistonTz
Astronaut
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Samsung Wallet is not working in my Samsung Galaxy A13 it always takes me back to my home screen when I open it

 

 
Solution
Samsung_Moderator
Community Manager
Community Manager
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Thank you for reaching out. I can certainly understand your frustration with the Samsung wallet not opening on your Galaxy A series device and would be happy to assist you further. Certain A series devices are not compatible with the Samsung Wallet. Please see this link for compatible devices: samsung.com/us/support/answer/ANS00090802/