I bought a Samsung phone because they were a trusted phone that I have used for years.
One morning my son went to play on his A30s phone and noticed that there was a digital line going down the center of the screen. I told him to restart it, afterwords the line was still there. I told him to power off the phone and leave it for about 5 minutes before turning it back on, he did and the digital line was still there. "No big deal" I told him, we will just call up Samsung support because the phone was still on manufactures warranty. Easy enough to do, right?
About 2 weeks later, I receive the phone back in the mail with a letter stating that Samsung could not repair the phone. On top of that, the phone couldn't even turn back on. Then I talked to several technicians and 1 or 2 supervisors and all could not or wanted to assist me with my situation.
Has anyone experienced this problem before?