Original topic:

Samsung a11 not receiving notifications

(Topic created on: 1/18/21 2:01 AM)
Avaa
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Hello! I just got the samsung galaxy a11 and I notice I don't receive some notifications. For example, I'll receive instagram text notifications but not always. My settings allow all notifications, and I have no anti-virus apps that could be blocking notifications, and I don't really know what else to do. It's really annoying because most the time I don't even know people are messaging me. Thank you in advance if someone helps!
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3 Replies
BigDust
Astronaut
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my text notification isn't sounding and the volume is all the way up
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Megz1024
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I had this issue and it ended up being something to do with an app I installed that caused it but I'm not sure which app I just deleted all the apps I had just installed as I had only installed a couple since the phone was brand new. now having issues with overheating and battery life since last update.
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SamsungJoJo
Samsung Moderator
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Does this only happen with Instagram notifications?

 

You can try to clear the cache on the app to see if that works any.

 

Navigate to your settings > apps > find and click on Instagram > storage > clear cache.

 

If you are experiencing this with multiple apps, I would make sure the apps are up to date.

 

 

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