Is there a way to repair or remove a bad file in the bootup screen. I have reset and hard reset my phone four times. It says my sim card has no data. Restore files aren't working right. At one point it said their were 8 users on my phone. Wifi list showed all users were connected to my phone...it turns wifi and wifi calling, bluetooth on all by itself. The phones history is no place I've been. It tried to log into my bank info over and over...changed every password I had. Finally this morning it locked me out of the phone all together. I tried putting the first rbackup in the samsung cloud but it fails..doesnt matter Google takes over without even logging in to anything google... I'm at a loss
I would like to look into this issue for you. Let's look into a couple of things first.