I got an email response with the following instructions, I still don't see that option but let me know if it works for you. This has been fixed now. To place an order with Samsung Access Upgrade, please go to My Orders Lookup Page and you'll find an option called "Start Access Upgrade", click on it and continue with placing an order for the device you wish to.
I've always been a fan of the notes and so far this one seems pretty good to me, plus I really dislike the camera focus problem on the s20+ so I didn't hesitate to try to upgrade 😅, I know I'll like the note better anyways.
no I don't have it yet as soon as I got the email from Samsung that said how to get the upgrade ,I went ahead and ordered it . I've been following up the note 20 ultra on YouTube 😆. I also should be getting it next week.