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Asteroid

Samsung access upgrade

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Hello  , has anyone successfully upgraded their mobile thru Samsung access early program?
I know you get charged and extra $100 for an early upgrade but anytime I try to upgrade all I see is the trade in option, which is not what I'm trying to do .
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Samsung Moderator
Samsung Moderator

Re: Samsung access upgrade

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Hello,

 

I recommend reaching out to our E-Commerce department for further assistance regarding your concerns. They can be reached directly at 855-726-8721.

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16 REPLIES 16
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Asteroid

Re: Samsung access upgrade

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same here, there literally no guidance
on how to upgrade...
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Asteroid

Re: Re: Samsung access upgrade

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I got an email response with the following instructions, I still don't see that option but let me know if it works for you.
This has been fixed now. To place an order with Samsung Access Upgrade, please go to My Orders Lookup Page and you'll find an option called "Start Access Upgrade", click on it and continue with placing an order for the device you wish to. 
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Asteroid

Re: Re: Re: Samsung access upgrade

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yup, it works! just upgraded to the Note 20 ultra. I noticed it only worked for me using a web browser, not the Samsung shop app.
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Asteroid

Re: Re: Re: Re: Samsung access upgrade

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I did that too and went for the same phone ,I checked it on the browser and that worked finally. 👍
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Asteroid

Re: Re: Re: Re: Re: Samsung access upgrade

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awesome! it looks like the specs that are a "downgrade" are made up for 10 fold I. my opinion. especially with the dynamic refresh rate and upgraded processer. we shall see
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Asteroid

Re: Re: Re: Re: Re: Samsung access upgrade

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awesome! it looks like the specs that are a "downgrade" are made up for 10 fold in my opinion. especially with the dynamic refresh rate and upgraded processer. we shall see
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Asteroid

Re: Re: Re: Re: Re: Re: Samsung access upgrade

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I've always been a fan of the notes and so far this one seems pretty good to me, plus I really dislike the camera focus problem on the s20+ so I didn't hesitate to try to upgrade 😅, I know I'll like the note better anyways.
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Asteroid

Re: Re: Re: Re: Re: Re: Re: Samsung access upgrade

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do you have it already? really excited to have it in my hands later this week!
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Asteroid

Re: Re: Re: Re: Re: Re: Re: Re: Samsung access upgrade

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no I don't have it yet as soon as I got the email from Samsung that said how to get the upgrade ,I went ahead and ordered it . I've been following up the note 20 ultra on YouTube 😆. I also should be getting it next week.
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